Privacy Policy
Last Updated: 27.07.26
At Avelune, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with Avelune, we may collect the following information:
Personal Information
This may include:
Full name.
Email address.
Phone number.
Billing address.
Shipping address.
Order details.
Any information you voluntarily provide when contacting us.
Payment Information
Payments made on our website are processed securely through trusted third-party payment providers.
Avelune does not store your complete debit card, credit card, UPI, net banking, or other payment credentials on our servers.
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
IP address.
Browser type.
Device information.
Operating system.
Pages visited.
Date and time of access.
Website usage statistics.
This information helps us improve website performance, security, and user experience.
How We Use Your Information
We may use your information to:
Process and fulfil your orders.
Deliver products to your selected address.
Communicate order confirmations and shipping updates.
Respond to enquiries and customer support requests.
Improve our website, products, and services.
Prevent fraud and enhance website security.
Comply with legal and regulatory obligations.
Send promotional communications where you have chosen to receive them.
Cookies
Our website may use cookies and similar technologies to:
Improve website functionality.
Remember your preferences.
Analyse website traffic.
Enhance your browsing experience.
You may choose to disable cookies through your browser settings; however, some features of the website may not function as intended.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties where necessary to:
Process payments.
Deliver your orders through courier partners.
Provide website hosting and technical services.
Comply with legal obligations.
Prevent fraud or protect our legal rights.
These service providers receive only the information necessary to perform their services.
Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, alteration, or destruction.
While we strive to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
Fulfil your orders.
Provide customer support.
Meet legal, accounting, tax, and regulatory requirements.
Resolve disputes and enforce our policies.
When information is no longer required, it is securely deleted or anonymised where appropriate.
Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information where legally permissible.
Withdraw consent for marketing communications.
Contact us regarding the handling of your personal information.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Services
Our website may contain links to third-party websites or use services provided by third parties, including payment gateways, analytics providers, or shipping partners.
These third parties maintain their own privacy policies, and Avelune is not responsible for their privacy practices or website content.
Children’s Privacy
Our website and products are intended for individuals who are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
The updated version will be published on this page with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page or email us at [email protected].
By using our website, you acknowledge that you have read and understood this Privacy Policy.